The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
We have a standard size chart that also lists US, UK and EU sizes in each listing
We take considerable care to wrap your package for shipping. Regardless of size, we always ship in boxes to ensure your item does not get accidentally crushed while in transit. Please keep in mind, we are offering our items at very low prices. This means sturdy but no frills packaging.
In the extremely unlikely event a customer is so dissatisfied with their purchase that a settlement offer is made, the customer has 7 days to accept or reject it before the offer is retracted and becomes void.
Customers have several shipping options available to them to choose from. Standard shipping does not have a tracking number nor insurance. If a package is lost, there is absolutely no way to track it. We are not responsible for replacing uninsured lost packages. Tracked Package, Expedited Parcel and ExpressPost all have $100 CAD insurance and Tracking numbers. More insurance, to a maximum of $1000 CAD can be purchased for Expedited Or Expressed packages only. If an insured package is lost, please reach out to us and we will assist with a claim. Please allow several weeks for any claim deemed eligible by Canada Post to be paid out.
No. Absolutely not. Even if you are a local customer. Etsy has strict policies on this issue. Please do not ask us to circumvent Etsy platform. It is there for your protection, as well as ours.
Items are put on clearance for a variety of reasons. These reasons can be but are not limited to; worn for photoshoot, out of style, discontinued, slight damage or defect, slightly dirty. Though we make every effort to accurately disclose in our listings, its the buyers responsibility to inquire about condition of the item. Clearance items are final sale. No exchanges/no returns.